Privacy Policy

Who we are

Tripley is a travel platform that helps people discover curated fixed departures and community road trips across India. When we say "Tripley," "we," "us," or "our," we mean the Tripley service and the team operating it.

Information we collect

• Account details such as name, email, phone number, city, country, gender, and date of birth when you create an account.
• Trip information you submit, including routes, meeting points, vehicle details, pricing, notes, duration, and itinerary.
• Messages and requests sent through join requests, featured trip inquiries, and safety reports.
• Uploaded images such as vehicle photos or featured trip gallery images.
• Technical data such as session information, browser type, and device details needed to keep the service secure and reliable.

How we use your information

• Create and manage your Tripley account.
• Publish, moderate, and display community and featured trips.
• Process seat requests, featured inquiries, and admin review workflows.
• Unlock contact details only after an approved request, as described in the product flow.
• Review safety reports, investigate abuse, and enforce platform rules.
• Improve reliability, prevent fraud, and maintain the security of the platform.

When information is shared

Tripley does not sell your personal information. We share information only when needed to operate the service, comply with law, or protect users.

• With other users when a trip listing, approved request, or inquiry workflow requires it.
• With admins and moderators who review trips, reports, and account actions.
• With infrastructure providers that host the app, database, authentication, and image storage services.
• With authorities when required by applicable law or to respond to a valid legal request.

Data retention

We keep account and trip information for as long as your account is active or as needed to provide the service, resolve disputes, enforce policies, and meet legal obligations. You may request account deletion by contacting us, subject to records we must retain by law or for safety review.

Your choices and rights

• Update profile details from your account settings where available.
• Choose what trip information you publish in listings and messages.
• Report concerns about trips or users through the safety workflow.
• Request access, correction, or deletion of personal information by contacting Tripley support.

Security

We use reasonable technical and organizational safeguards to protect account and trip data. No online service can guarantee absolute security, so please use strong passwords and report suspicious activity promptly.

Children

Tripley is intended for users who are old enough to enter into a binding agreement under applicable law. We do not knowingly collect personal information from children without appropriate consent.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of Tripley after changes become effective means you accept the updated policy.

Contact

For privacy questions or requests, contact Tripley at privacy@tripley.in.